Terms and Conditions

Welcome to EventCart.ca

These terms and conditions outline the rules and regulations for the use of EventCart Website, located at https://eventcart.ca.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use EventCart if you do not agree to take all of the terms and conditions stated on this page.

Rental terms and conditions:

EventCart accepts no responsibility for any injuries, damage, or other incidents that may occur in connection with the use, storage, transport, or movement of the structure.

The renter is responsible for the participants. Under no circumstances can EventCart be held liable for an accident.

The renter is solely responsible in the event of bodily injury or damage to rented equipment from the moment it is entrusted to them. They are responsible for safety and supervision for the entire duration of the rental.

In case of rain, the decision will be made on the day of the event by EventCart. Please note that it is not in our interest to lend out an inflatable game that will be returned full of water. In case of cancellation on your part, there will be a 20% fee for canceling your order. In case of a change of date, there will be no related fees.

The equipment must be returned in the same condition as it was rented, i.e., dry, clean, and properly rolled up to ensure proper functioning. Failure to comply with this regulation will result in a charge of 20% of the total amount for deep cleaning.

• A quote request is only required for special requests with a minimum of $100 worth of merchandise (custom packages, complex events, large quantities, or special requirements).

• A 20% deposit is required to confirm and reserve the date.

• Once the reservation is confirmed, delivery, pickup, or installation details are finalized with the customer.

• The remaining balance must be paid upon receipt of the equipment.

Rental period:

• The standard rental period is 24 hours.

• Any extension beyond 24 hours will incur an additional charge equivalent to 50% of the initial amount.

• Any extension must be authorized in advance by email or text message.

Payment of deposit and balance:

• The 20% deposit must be paid by Interac transfer.

• The balance can be paid:

o in cash

o by bank transfer

In-store pickup:

• Pickup address

The customer must go to 932 Chablis Crescent, Embrun, Ontario, Canada. This is the only authorized pickup location, by appointment only.

• Pickup hours

Equipment can only be picked up during the following hours:

o Monday to Saturday: 8 a.m. to 6 p.m.

o Sunday: 8 a.m. to 12 p.m.

• Suitable vehicle required

The customer must have a vehicle suitable for transporting the equipment (SUV, truck, or sufficient space).

If the vehicle is not suitable, pickup may be refused.

• Responsibility during transport

Once the equipment is handed over to the customer, they are responsible for it until it is returned.

The customer is responsible for any breakage, loss, or damage that occurs during transport.

• Return of equipment

The equipment must be returned in the same condition as when it was borrowed.

If it is returned dirty or damaged, additional fees will be charged.

• Handling of delays

If the customer arrives late and the service point is closed, they must return during the next opening period.

No pick-ups outside opening hours.

• No exceptions

For organizational and security reasons, no pick-ups or returns are possible outside the scheduled hours.

Delivery:

• Delivery is offered at no extra charge within a 25 km radius of Ottawa or Montreal.

• Some all-inclusive packages include delivery and installation within a 25 km radius.

• Beyond 25 km, delivery is possible upon special request.

Installation:

• Installation is included only in certain packages.

• When required, an additional fee may apply.

• The space must be cleared and ready for the team's arrival.

Location access:

• Equipment is delivered to the door or the most accessible location

• Any access constraints (stairs, floors, obstacles, distance, lack of elevator) must be reported in advance

• Additional fees may apply if access is more complex than expected

• The customer or a responsible person must be present at the scheduled time

Equipment pick up:

• Equipment must be pick up during opening hours

• If the equipment is not accessible or ready when we arrive, additional charges may apply

• The equipment must no longer be in use at the time of collection

It is strictly forbidden to:

consume food or beverages on the equipment

wear shoes or objects that could damage the equipment

exceed the recommended capacity

use the equipment in an unsafe manner or in a manner that is not intended

Failure to comply with these rules may result in:

immediate termination of use

additional charges

full billing for damages

Return of Equipment in Good Condition:

• Equipment must be returned in the same condition as when it was delivered.

• If the equipment is returned:

o dirty

o damaged

o or requiring additional cleaning or repair

additional charges will be billed to the customer.

• Charges will be assessed based on the condition of the equipment upon return.

Indoor/Outdoor Use and Weather Conditions:

• The equipment can be used indoors or outdoors

• In case of rain or unfavorable weather conditions, the event may be rescheduled, depending on availability

• No refunds will be given for weather-related reasons, but a postponement will be offered when possible

• The customer is responsible for providing a protective solution or bringing the equipment indoors

Cookies:

The website uses cookies to help personalize your online experience. By accessing EventCart, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, EventCart and/or its licensors own the intellectual property rights for all material on EventCart. All intellectual property rights are reserved. You may access this from EventCart for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from EventCart

  • Sell, rent, or sub-license material from EventCart

  • Reproduce, duplicate or copy material from EventCart

  • Redistribute content from EventCart

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. EventCart does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of EventCart, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, EventCart shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

EventCart reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant EventCart a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of EventCart; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to EventCart. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of EventCart logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.